Online shopping has become huge over the last 10-15 years and is growing more and more each year.

The introduction of smartphones and the explosion in popularity of tablets since the iPad was first released have both had a huge impact on the popularity of online shopping too. For this reason, courier firms are now busier than ever.

If you’ve ever thought about starting your own courier business then below are some tips in order to give you the best chance of success.

Know the business

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One of the first things to know about the courier industry is that it’s extremely competitive. While there might be a lot of demand for couriers, there are some major players that account for a huge amount of the market. Therefore in order to succeed running a courier firm you should know the business very well and be sure that you’ll be able to get a steady stream of customers. This is why many people who set up courier firms will have worked for years in the industry themselves.

Hire the best staff

Good staff is extremely important for any type of business and this applies to the courier industry too. Good staff can make all the difference to your business and help to set you apart from the competition. When hiring staff for a courier firm, you need to find people are friendly and enjoy working with the public. They should also have plenty of driving experience and have a clean licence.

Get the right cover

When you run a business that relies on the use of vehicles for day-to-day operation, getting the right cover is vital. You should always take any steps you can in order to get courier insurance at the most competitive price possible. Sites like Insure the Courier make it very easy to get courier insurance quotes from many different providers – something that’s always worth doing if you want to save money.

Think about creative ways to market yourself

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When setting up a new courier business, you need to think about how you’ll market it and find new customers. As mentioned previously, the industry is very competitive so any ways you can find to make yourself stand out from the competition should be used. Social media marketing can be a very effective way to market a business when it’s used in the right way. 

You shouldn’t neglect “real world” marketing strategies such as leaflet marketing and print ads either though, since they’re still shown to be effective.